Bear Communications is committed to the pursuit of growth and use of innovative technologies to improve our company and increase our service offerings. We envision a future where our company is the number one communications provider in the region.
The Technical Training and Development Manager to devise our Bear Fulfillment organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that build loyalty and bottom line impact to the organization. The training manager work across many departments to get employees up to speed in both their specific position vertical, and the overall needs of the company. The training managers must have background in business, leadership, human resources, development and education.
The position responsibilities include enhancing employees’ skills, performance, productivity and quality of work. Leads design and delivery of technical training programs. Determines training objectives by conducting analysis of overall needs and specific skill or knowledge gaps. Manages the development of training programs and materials including outlines, text, handouts, hands on exercises and training evaluations. Establishes processes to monitor results of training participants and collect feedback on training instructors to determine effectiveness and identify areas for improvement. Assess and manage any contractors utilized to deliver specialized training. May manage IT, product, or equipment training depending on the requirements of specific markets
Technical skills and knowledge needed to facilitate core functional courses